UrbanLUX Home Automation ("we," "us," or "our") operates urbanluxha.com (the "Site"). This policy describes what information we collect, why we collect it, and how we handle it. It applies to this Site only, not to UrbanLUX Builders, UrbanLUX Realty, or other third-party sites we may link to.
Information you provide
When you use the contact form or email us, you may give us your name, email address, phone number, project type, and a message about your home or project. We use that information to respond to your inquiry and to discuss a possible consultation. We do not require an account to use the Site.
Information collected automatically
The Site is hosted on Vercel. Like most websites, the hosting platform records technical request data such as IP address, browser type, and pages requested in order to operate, secure, and diagnose the Site. We also use Vercel Analytics to understand aggregate page views. That analytics product is designed to work without cookies and without advertising identifiers.
How we use information
- Reply to consultation requests and project questions
- Operate, secure, and improve the Site
- Comply with law or respond to a valid legal request
We do not sell your personal information. We do not use the contact form to enroll you in a newsletter unless you separately ask us to stay in touch.
Service providers
We use a small set of processors to run the Site:
- Vercel hosts the Site and provides privacy-oriented analytics
- Resend delivers contact-form messages to our inbox
- Sanity stores published website content such as blog posts and solution copy
These providers receive only what they need to perform that work. Their own terms and privacy notices apply to their services.
Cookies
The public Site does not set marketing or advertising cookies. If your browser stores a strictly necessary session or security cookie from the host, that is for site operation, not advertising. Because we do not run a marketing pixel on this Site, we do not display a cookie consent banner.
Retention and security
Contact messages are kept as long as needed to respond to you and to keep an ordinary business record of inquiries, unless a longer period is required by law. We use standard technical and organizational measures, but no internet transmission is perfectly secure.
Children
The Site is intended for adults considering a home automation project. We do not knowingly collect personal information from children under 13.
Your choices
You may email us to ask what contact information we have from you, to correct it, or to ask us to delete an inquiry record where we are not required to keep it. You can also simply not submit the form.
Changes
We may update this policy as the Site or the law changes. The date at the top of this page is the latest revision. Continued use of the Site after an update means you should read the revised policy.
Contact
Questions about this policy: info@urbanluxha.com
Phone: (726) 200-7202
10030 Ivory Canyon
San Antonio, TX 78255
Related: Terms of Use